Ayana Segara Bali Hotel Jimbaran

Frequently asked questions

• Dining & Food
  • What breakfast options are available at Ayana Segara Bali?

    Guests at Ayana Segara Bali enjoy several morning dining styles designed for diverse dietary needs:

    • Format: Options include a comprehensive International buffet, Continental, or Full English/Irish meals.
    • Price: The buffet breakfast is available for an additional charge of 484,000 IDR.
    • Dietary Options: Menus feature Vegan, Mediterranean, and local Indonesian specialties using organic ingredients.
    • Hours: Served daily in the Karang restaurant or through private in-room breakfast service.
• Rooms & Accommodation
  • What features are included in the suites at Ayana Segara Bali Hotel Jimbaran?

    The 98-sqm and 104-sqm suites provide expansive living areas and high-end conveniences for guests:

    • Balcony: A private furnished balcony featuring a daybed with forest or sea views.
    • Bathroom: Marble floors, luxurious soaking bathtubs, and walk-in showers with grab rails.
    • Extra Bed: Availability of cots and space for an extra bed upon request.
    • Kitchenette: Certain premium units provide a kitchenette equipped with a fridge and kettle.
• Facilities & Amenities
  • Does Ayana Segara Bali provide high-speed internet and parking for guests?

    Modern connectivity and vehicle storage are prioritized for all visitors at the luxury resort:

    • Internet: Complimentary high-speed Wi-Fi is accessible throughout the guest rooms and public lounges.
    • Parking: Free public parking is available on-site without the requirement for a reservation.
    • Valet: Professional valet parking services are offered at the main entrance.
    • Business: A business centre is available for printing, photocopying, and administrative tasks.
• Wellness & Spa
  • What pool and spa facilities are available at Ayana Segara Bali?

    The wellness experience features a collection of 14 outdoor pools and comprehensive therapy options:

    • Pool Types: An infinity pool, a rooftop pool with views, and an indoor pool.
    • Jacuzzi: Thermal relaxation is provided through a hot spring bath and whirlpool facilities.
    • Spa Services: A full-service spa offering professional massages, beauty treatments, and foot baths.
    • Leisure: Access to sun loungers, beach umbrellas, and a dedicated poolside snack bar.

    NOTICE: Access to specialized Spa thermal circuits may be restricted to guests aged 16 and over.

• Premium & Wellness
  • How does the Ayana cater to guests seeking a luxury wellness retreat?

    Luxury seekers find a tailored environment focused on rejuvenation and high-end professional service:

    • Service: Access to a dedicated concierge and VIP check-in for personalized arrival.
    • Thermal Circuit: Extensive Spa thermal circuits, including a Hammam and Vitality pool area.
    • Dining: Farm-to-table menus with Keto and Vegan options at on-site restaurants.
    • Materials: Suites are designed with sustainable materials, marble finishes, and sound-proofed windows.
  • What romantic amenities are offered for couples at Ayana Segara Bali Hotel Jimbaran?

    The resort provides several exclusive features designed for romantic getaways and total privacy:

    • Transfers: Private limousine transfers can be arranged through the 24-hour reception desk.
    • Comfort: A curated pillow menu is available to ensure personalized sleep quality.
    • Adults-Only: Specific Adults-Only zones are maintained near the rooftop infinity pools.
    • Atmosphere: Rooftop bars offer the ideal setting for sunset views and cocktails.
  • Are there specialized fitness and activity programs for active luxury travelers?

    Physical well-being is integrated into the stay through various professional sporting facilities:

    • Sports: On-site tennis courts with equipment and a golf course nearby.
    • Classes: Scheduled yoga classes and fitness classes led by professional trainers.
    • Gym: A 24-hour fitness centre equipped with modern weight and cardio machines.
    • Recovery: Post-workout muscle recovery treatments are available at the spa.
• Location & Transport
  • What are the walking distances to nearby beaches and landmarks from the Ayana?

    The hotel is situated within walking distance of several iconic coastal spots in Jimbaran:

    • Tegal Wangi Beach: Located just 300 metres away, roughly a 4-minute walk.
    • Pura Segara: Situated 0.5 km from the property entrance.
    • Pantai Plix: Reachable via a scenic 1 km walk along the coast.
    • Inclinator: The resort funicular is a 9-minute walk from the lobby.
  • How can guests reach the hotel from Ngurah Rai International Airport?

    Multiple transport modes connect the property to the main international gateway in Bali:

    • Airport Shuttle: The hotel offers a complimentary airport shuttle for all arriving guests.
    • Private Pick-up: Paid airport transfers are available 24/7 with advanced reservation.
    • Public Transit: The Politeknik Negeri Bali south bus stop is a short walk away.
    • Distance: The airport is 9 km away, typically a 20-minute drive.
• Family & Children
  • What childcare facilities are available for families at Ayana Segara Bali?

    The resort is highly equipped to accommodate families with children of all ages:

    • Kids Club: A supervised Kids Club with daily educational and fun activities.
    • Pools: A specific children's pool and multiple water slides are on-site.
    • Safety: Availability of stroller rentals and suites with balcony safety features.
    • Babysitting: Professional certified babysitting services can be arranged for a fee.
• Check-in, Check-out & Policies
  • What are the standard arrival and departure procedures at the Ayana?

    The resort maintains efficient protocols to ensure a smooth transition for all guests:

    • Check-in: Official entry begins at 15:00 with express check-in options.
    • Check-out: Guests are required to depart by 12:00 on their final day.
    • Late Check Out: Requests for late check out are subject to availability and fees.
    • Luggage: Luggage storage and secure locker rooms are available for early arrivals.

    NOTICE: A valid photo ID and a security deposit via credit card are required at check-in.